Terms and Conditions

General terms and conditions

This site is owned and operated by Sussex Country Gardener ('Sussex Country Gardene'r, 'we' or 'us'). Registered office: Frankham Estates Ltd T/A Sussex Country Gardener, 1 West Street, Lewes, East Sussex, BN7 2NZ. If you want to ask us anything about these terms and conditions or have any comments or complaints on or about our website, please contact us on 01892 852 828 or email us on enquiries@sussexcountrygardener.co.uk.

Returns and Refund Policy

We want you to be happy with your purchase. If you are not, please return the product, within 14 days, and we will exchange it or Refund it.

Please retain your receipt as proof of purchase. Without this we may not be able to take back an unwanted or faulty product.

It is important that items are returned in the condition they were purchased, including labels and packaging, so please take good care of them.

Unless faulty, we cannot offer refunds, exchanges or issue credit notes for products that are made to order or for special orders outside our normal range, reduced products that are ‘sold as seen’ or delivery charges.

This is in addition to your statutory rights.

Ownership of rights

All rights, including copyright, in this website are owned by or licensed to Sussex Country Gardener. You may not modify, distribute or re-post anything on this website for any purpose. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Sussex Country Gardener.

Accuracy of content

Sussex Country Gardener has taken every care in the preparation of the content of this website. To the extent permitted by applicable law, Sussex Country Gardener disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Sussex Country Gardener shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

The views expressed in user generated content are the opinions of those users and are not necessarily those of Sussex Country Gardener.

Damage to your computer system

Sussex Country Gardener makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer system. It is your responsibility to ensure that your computer system is protected from viruses or other malicious code. Sussex Country Gardener shall not be liable to any person for any loss or damage which may arise to computer systems as a result of using this website.

Privacy Statement

Sussex Country Gardener has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for our Web site.

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Web site. Information is also used to generate compiled statistics on the web site usage

Registration Forms

Our site's registration form requires users to give us contact information (like their name, email, and postal address).

Contact information from the registration forms is used to ship purchases and to send information about our company. The customer's contact information is also used to get in touch with the customer when necessary. We will not share or sell your private information to the third-parties.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

External Links

This site contains links to other sites. Sussex Country Gardener is not responsible for the privacy practices or the content of such Web sites.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All of your information is stored on a machine that is not directly accessible from the Internet. Also all of your personal information is password protected

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving promotional/marketing information from us.
You can send email to:enquries@sussexcountrygardener.co.uk

Data Quality/Access

This site gives users the following options for changing and modifying information previously provided:
You can send email to: enquiries@sussexcountrygardener.co.uk

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: enquiries@sussexcountrygardener.co.uk


Terms & Conditions of Purchase and Supply

These are the terms and conditions on which we supply Goods to you.

Definitions:
Trading office:Sussex Country Gardener, Mark Cross, East Sussex, TN6 3PJ.

Customer Service Telephone Number: 01892 852828
Customer Service Email: enquiries@sussexcountrygardener.co.uk
Currency Accepted: GBP only

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

  • The Site's design, names, text, images, graphics, logo are all owned by, or licensed to, Sussex Country Gardener. They may not be reproduced for any commercial or public purpose without the expressed consent of Sussex Country Gardener.
  • The "Sussex Country Gardener" name or any other registered or unregistered trademarks displayed on the Site may not be used without the prior consent of Sussex Country Gardener.